Trust Center
Enterprise-grade security, compliance, and transparency. Download our complete security package and compliance documentation.
Certifications & Compliance
Independently audited and verified
SOC 2 Type II
Annual audit by independent CPA firm. Covers Security, Availability, and Confidentiality Trust Service Criteria.
Last Audit: Q3 2024
Download ReportISO 27001:2022
Information Security Management System (ISMS) certified. Demonstrates systematic approach to managing sensitive information.
Last Audit: Q2 2024
Download ReportWCAG 2.2 AA
Web Content Accessibility Guidelines Level AA conformance. Independently tested and verified.
Last Audit: Q4 2024
Download ReportSecurity Practices
How we protect your data
Data Encryption
AES-256 encryption at rest, TLS 1.3 in transit. All data encrypted with customer-specific keys managed via AWS KMS.
Data Residency
All customer data stored in US-based AWS regions (us-east-1, us-west-2). No international data transfers without explicit consent.
Security Monitoring
24/7 SOC monitoring, intrusion detection, vulnerability scanning. Annual penetration testing by third-party security firm.
Audit Logging
Immutable audit logs for all system access and data changes. Retained for 7 years to support forensic investigation.
SLA Guarantees
Our commitment to reliability
Monthly SLA guarantee with financial credits for downtime
Time to acknowledge P1 incidents (business-critical)
Time to initial response for security incidents
REST API uptime guarantee with real-time status dashboard
Accessibility Conformance
WCAG 2.2 Level AA Compliance
VPAT® and Accessibility Conformance Report (ACR)
Our platform has been independently tested for conformance with Web Content Accessibility Guidelines (WCAG) 2.2 Level AA and Section 508 standards.
WCAG 2.2 Level AA
Full conformance across all success criteria
Section 508
Compliant with revised Section 508 standards
EN 301 549
European accessibility standard compliance
Last updated: December 2024 | Testing performed by: [THIRD_PARTY_AUDITOR_PLACEHOLDER]
Complete Security Package
Download our comprehensive security and compliance documentation for procurement and due diligence.
Package Contents
- SOC 2 Type II Report (with management response)
- ISO 27001:2022 Certificate
- VPAT® 2.5 and Accessibility Conformance Report
- Security Architecture Diagrams
- Data Processing Agreement (DPA) template
- Business Associate Agreement (BAA) template
- Incident Response Plan summary
- Disaster Recovery & Business Continuity Plans
- Penetration Test Executive Summary
- Vendor Security Questionnaire (pre-filled)
Password-protected archive. Contact security@nxgnt.com for access credentials.
Security Questions?
Our security team is available to answer procurement questions, schedule security reviews, or discuss custom compliance requirements.